HOW SHOULD I PROCEED WHEN SOMETHING HAPPENS THAT MIGHT BE COVERED BY HARRP?

WHEN SHOULD I REPORT THEM?

ALL incidents should be reported to HARRP as soon as you are aware of them.

WHERE CAN I FIND THE PROPER REPORTING FORMS?

At this website under “Forms

WHAT WILL HARRP DO WITH MY REPORT?

HARRP sets up three types of claim files.

  • “INCIDENT” We feel there is no claim to be presented and will do no investigation until the claimant presses for a response.
  • “INACTIVE” We feel there is a possibility of a claim being presented, but we do not actively work the claim other than an initial investigation.
  • “ACTIVE” We investigate completely and maintain contact with the other parties involved.

HARRP will advise you as to which type of claim has been set up, the claim number, who has been assigned to handle the claim and what the deductible is if applicable.

WHAT SHOULD I TELL THE OTHER PEOPLE INVOLVED?

HARRP asks that you do not contact the other party involved, but if they contact you, advise them that you have reported it to HARRP and that we will be in contact with them. Then advise us that they have contacted you and supply us with the name, address and telephone number of that party.

WHO DO I CONTACT IF I HAVE A QUESTION?

Rick Gehlhaar, Director of Claims, 360-574-9035 x 106 or rick@harrp.com.