Filing a Claim
HOW SHOULD I PROCEED WHEN SOMETHING HAPPENS THAT MIGHT BE COVERED BY HARRP?
- ALL incidents need to be reported to HARRP even if you think no claim will be presented.
- ALL claims involving your auto must be reported on the HARRP vehicle accident reporting form (PDF format). Your vehicle must be identified by make, model and the serial number. Also see Unacceptable Driver Criteria
- ALL other claims are to be reported using the HARRP Notice of Claim or Incident form
- Member Repairs of Property Damage
- Chain of Evidence form
WHEN SHOULD I REPORT THEM?
ALL incidents should be reported to HARRP as soon as you are aware of them.
WHERE CAN I FIND THE PROPER REPORTING FORMS?
At this website under "Forms"
WHAT WILL HARRP DO WITH MY REPORT?
HARRP sets up three types of claim files.
- "INCIDENT" We feel there is no claim to be presented and will do no investigation until the claimant presses for a response.
- "INACTIVE" We feel there is a possibility of a claim being presented, but we do not actively work the claim other than an initial investigation.
- "ACTIVE" We investigate completely and maintain contact with the other parties involved.
HARRP will advise you as to which type of claim has been set up, the claim number, who has been assigned to handle the claim and what the deductible is if applicable.
WHAT SHOULD I TELL THE OTHER PEOPLE INVOLVED?
HARRP asks that you do not contact the other party involved, but if they contact you, advise them that you have reported it to HARRP and that we will be in contact with them. Then advise us that they have contacted you and supply us with the name, address and telephone number of that party.
WHO DO I CONTACT IF I HAVE A QUESTION?
Rick Gehlhaar, Director of Claims, 360-574-9035 x 106 or email@example.com.